{"id":13956,"date":"2019-12-19T22:54:04","date_gmt":"2019-12-20T03:54:04","guid":{"rendered":"http:\/\/clinicalamerced.montesyco.com\/?page_id=13956"},"modified":"2026-04-06T03:08:03","modified_gmt":"2026-04-06T08:08:03","slug":"derechos-y-deberes-de-los-pacientes","status":"publish","type":"page","link":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/","title":{"rendered":"Derechos y Deberes de los Pacientes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13956\" class=\"elementor elementor-13956\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a90942 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a90942\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c40d36\" data-id=\"9c40d36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e37adb elementor-widget elementor-widget-heading\" data-id=\"8e37adb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deberes y  derechos de los pacientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-696693b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"696693b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-221cfe85\" data-id=\"221cfe85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7271e40f elementor-widget elementor-widget-text-editor\" data-id=\"7271e40f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Buscando proporcionar un sentido humanitario en el arte de la medicina y equilibrar las exigencias de los pacientes durante la prestaci\u00f3n del servicio; se invita a los funcionarios a reflexionar este conjunto de normas que garantizaran la base de la relaci\u00f3n entre el personal de la cl\u00ednica con los pacientes y familiares.<\/p><p>Todo paciente debe ejercer sin restricciones por motivos de raza, sexo, edad, idioma, religi\u00f3n, opiniones pol\u00edticas o de cualquier \u00edndole, origen social, posici\u00f3n econ\u00f3mica o condici\u00f3n social:<\/p><p><strong>DERECHOS DE LOS PACIENTES<\/strong><\/p><ul><li>Recibir una atenci\u00f3n oportuna, segura y de excelente calidad.<\/li><li>Recibir un trato personalizado, digno, humano y \u00e9tico.<\/li><li>Ser informado a todos los relativos a su atenci\u00f3n, teniendo en cuenta su estado emocional y su nivel de aprendizaje.<\/li><li>Que todos los informes de la historia cl\u00ednica sean tratados de manera confidencial y solo con su autorizaci\u00f3n, puedan ser conocidos.<\/li><li>Expresar y a que se tengan en cuenta sus deseos, necesidades y decisiones relacionadas con el proceso de atenci\u00f3n.<\/li><li>No ser discriminado por su raz\u00f3n de raza, pol\u00edtica, credo religioso o por su propia situaci\u00f3n de salud.<\/li><li>Morir con dignidad y a que se le respete su voluntad de permitir que el proceso de la muerte siga su curo natural en la fase terminal de su enfermedad.<\/li><li>Recibir informaci\u00f3n sobre los casos econ\u00f3micos, su situaci\u00f3n particular y seguridad social.<\/li><\/ul><p><strong>DEBERES DE LOS PACIENTES<\/strong><\/p><ul><li>Brindar un trato respetuoso y digno al personal asistencial y administrativo.<\/li><li>Informar de forma clara y oportuna en lo relativo a su estado de salud.<\/li><li>Participar y responsabilizarse de su proceso de atenci\u00f3n y tratamiento.<\/li><li>Acatar las recomendaciones m\u00e9dicas.<\/li><li>Participar y responsabilizarse de su proceso de atenci\u00f3n y tratamiento.<\/li><li>Colaborar con el cumplimiento de las normas, instrucciones de la cl\u00ednica y el equipo tratante.<\/li><li>Cuidar y hacer uso racional de los recursos de la cl\u00ednica.<\/li><li>Contribuir al cuidado del medio ambiente y cumplir con la correcta clasificaci\u00f3n de los residuos s\u00f3lidos hospitalarios.<\/li><li>Responder econ\u00f3micamente por la atenci\u00f3n cuando la entidad en la cual se encuentra afiliado no autorice su atenci\u00f3n.<\/li><li>Cancelar el copago estipulado por la ley cuando usted sea beneficiario.<\/li><li>Si tiene alguna inquietud, queja o sugerencia ac\u00e9rquese a la oficina de atenci\u00f3n al usuario o manifi\u00e9stela en formatos de observaciones, quejas o sugerencias ubicadas en los buzones de cada servicio.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Deberes y derechos de los pacientes Buscando proporcionar un sentido humanitario en el arte de la medicina y equilibrar las [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13956","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Derechos y Deberes de los Pacientes - Clinica La Merced<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Derechos y Deberes de los Pacientes - Clinica La Merced\" \/>\n<meta property=\"og:description\" content=\"Deberes y derechos de los pacientes Buscando proporcionar un sentido humanitario en el arte de la medicina y equilibrar las [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/\" \/>\n<meta property=\"og:site_name\" content=\"Clinica La Merced\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-06T08:08:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/derechos-y-deberes-de-los-pacientes\\\/\",\"url\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/derechos-y-deberes-de-los-pacientes\\\/\",\"name\":\"Derechos y Deberes de los Pacientes - Clinica La Merced\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#website\"},\"datePublished\":\"2019-12-20T03:54:04+00:00\",\"dateModified\":\"2026-04-06T08:08:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/derechos-y-deberes-de-los-pacientes\\\/#breadcrumb\"},\"inLanguage\":\"es-CO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/derechos-y-deberes-de-los-pacientes\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/derechos-y-deberes-de-los-pacientes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Derechos y Deberes de los Pacientes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#website\",\"url\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/\",\"name\":\"Clinica La Merced\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-CO\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#organization\",\"name\":\"Clinica La Merced\",\"url\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-CO\",\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/logo-merced-2.png\",\"contentUrl\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/logo-merced-2.png\",\"width\":200,\"height\":60,\"caption\":\"Clinica La Merced\"},\"image\":{\"@id\":\"https:\\\/\\\/clinicalamerced.com\\\/co\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Derechos y Deberes de los Pacientes - Clinica La Merced","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/","og_locale":"es_ES","og_type":"article","og_title":"Derechos y Deberes de los Pacientes - Clinica La Merced","og_description":"Deberes y derechos de los pacientes Buscando proporcionar un sentido humanitario en el arte de la medicina y equilibrar las [&hellip;]","og_url":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/","og_site_name":"Clinica La Merced","article_modified_time":"2026-04-06T08:08:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/","url":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/","name":"Derechos y Deberes de los Pacientes - Clinica La Merced","isPartOf":{"@id":"https:\/\/clinicalamerced.com\/co\/#website"},"datePublished":"2019-12-20T03:54:04+00:00","dateModified":"2026-04-06T08:08:03+00:00","breadcrumb":{"@id":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/#breadcrumb"},"inLanguage":"es-CO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/clinicalamerced.com\/co\/derechos-y-deberes-de-los-pacientes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/clinicalamerced.com\/co\/"},{"@type":"ListItem","position":2,"name":"Derechos y Deberes de los Pacientes"}]},{"@type":"WebSite","@id":"https:\/\/clinicalamerced.com\/co\/#website","url":"https:\/\/clinicalamerced.com\/co\/","name":"Clinica La Merced","description":"","publisher":{"@id":"https:\/\/clinicalamerced.com\/co\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/clinicalamerced.com\/co\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-CO"},{"@type":"Organization","@id":"https:\/\/clinicalamerced.com\/co\/#organization","name":"Clinica La Merced","url":"https:\/\/clinicalamerced.com\/co\/","logo":{"@type":"ImageObject","inLanguage":"es-CO","@id":"https:\/\/clinicalamerced.com\/co\/#\/schema\/logo\/image\/","url":"https:\/\/clinicalamerced.com\/co\/wp-content\/uploads\/2026\/02\/logo-merced-2.png","contentUrl":"https:\/\/clinicalamerced.com\/co\/wp-content\/uploads\/2026\/02\/logo-merced-2.png","width":200,"height":60,"caption":"Clinica La Merced"},"image":{"@id":"https:\/\/clinicalamerced.com\/co\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/pages\/13956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/comments?post=13956"}],"version-history":[{"count":9,"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/pages\/13956\/revisions"}],"predecessor-version":[{"id":15771,"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/pages\/13956\/revisions\/15771"}],"wp:attachment":[{"href":"https:\/\/clinicalamerced.com\/co\/wp-json\/wp\/v2\/media?parent=13956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}